A customer emailed me last week with a question I had not been asked in quite that way before: “I filled in the questionnaire in the spring — am I supposed to do it again?” It is a fair thing to wonder. Personalised nutrition is built around answers you gave on one particular day, and days change. So here is how I think about refreshing a formula, and why the honest answer is not a number of months.
What “refreshing” actually means
Worth being precise, because people picture something more dramatic than it is. Refreshing simply means retaking the free Wellness Assessment with your current answers, and letting it match you again. There is no blood test involved, no appointment, no admin. You answer questions about your lifestyle, diet and goals, and you are matched to one of 40 formulas rather than handed the same generic tub as everybody else.
That is the whole thing. It takes a few minutes and it costs nothing to do, which is quite important to the rest of this article — because when re-checking is free, the sensible policy is different from when it is expensive.
The short answer: when your life changes, not when the calendar says so
I do not think a fixed interval is a useful rule here. Someone whose year is genuinely steady — same job, same training, same eating pattern — is not going to produce different answers in March than they did in September, and retaking the assessment will simply confirm what they already have. Someone whose life turned over twice in six months is a completely different case.
So the trigger I suggest is not the calendar, it is change. If the answer you would give today to any of the assessment questions is meaningfully different from the answer you gave then, that is your prompt. If nothing has moved, leave it be and get on with actually taking it.
The changes worth a re-check
- Your goal has shifted. The most common one by far. You started out focused on everyday energy and focus, and now you are training for something and thinking about supporting an active lifestyle. Those are different priorities and the matching reflects that.
- Your diet has genuinely changed. Going vegan or vegetarian, cutting out a whole food group, or moving from cooking most nights to eating out constantly. Your diet is the baseline the formula is built around, so a real change to it matters more than most people expect.
- Your routine has been rebuilt. New job, new shift pattern, a house move, a baby, a return to the gym after a long gap. Anything that changes how you sleep, move and eat most days.
- A season of life has turned. Long-term wellbeing goals shift as the years go by, and it is reasonable for what you are supporting to shift with them.
- It has simply been a long time. If none of the above applies but you genuinely cannot remember what you put down, retake it. Not because the old formula has gone off, but because you deserve to know it still reflects you.
When I would leave it alone
Two situations. The first is the very early weeks. If you only started a few weeks ago, you have not really given the habit a fair run yet, and changing the answers because you are impatient is not a refresh, it is fidgeting. Consistency is the part that does the work — I have written more about that in building a consistent daily supplement habit.
The second is a bad fortnight. A stressful stretch at work, a holiday that undid your routine, a week of poor sleep — these are not changes in your life, they are weather. Wait until you can see whether the new pattern is actually the pattern before you rebuild around it.
A simple way to handle it
What I suggest to people in the shop is to tie the re-check to something you already notice rather than to a date you will forget. Most people run out of granules on a fairly predictable rhythm, so use the moment you reorder as your prompt: pause for thirty seconds and ask whether your goals, your diet or your routine have genuinely moved since last time. If the answer is no, reorder and carry on. If the answer is yes, go and build your personalised formula again before you do.
It is also worth remembering that a formula is one part of a routine, not the whole of it. If you are re-checking your supplement anyway, it is a decent moment to look at whether the rest of what you take still makes sense together — our targeted nutrition range is where most of those decisions sit. Food supplements are not a substitute for a varied, balanced diet and a healthy lifestyle.
If your answers have moved since you last filled it in, the fix takes a few minutes and no needles: discover Bioniq GO and retake the assessment with the life you are actually living now. Bioniq’s personalised nutrition business is now part of the Herbalife family, so it sits alongside the rest of your routine rather than competing with it.
